Council Orientation Program
Helping newly elected Councils become an effective governing body from day one. Includes a 90-day follow-up review.
Read moreServices
Tailored to your municipality: no packaged presentations, no one-size-fits-all templates.
We help municipal Councils and senior leadership navigate governance, strategy and organizational challenges with straightforward, practical advice grounded in decades of municipal leadership experience.
What follows describes what we do, not the limits of what we can help with. When specialized expertise is required, we draw on a network of trusted senior professionals across local government. See our associates and network.
Council & Governance
Practical governance support from people who have advised Councils from the CAO's chair.
Council Strategic Planning Program
A collaborative workshop that builds a strategic plan Council and administration can actually deliver.
Read moreCAO Performance Reviews
A 360° review built around CAO and Council alignment, with real follow-through, not a one-day exercise.
Read moreElections, By-elections & AAPs
Hands-on election leadership from a former Corporate Officer and Chief Election Officer.
Read moreInterim & Acting CAO Services
Experienced executive leadership during a vacancy, extended leave or transition, from people who have held the role.
Read moreTechnology, AI & Organizational Capacity
Our signature practice. Guillermo led municipal IT, business applications and ERP systems before becoming a CAO, a technology background few municipal consultants can offer.
AI Strategy & Implementation Consulting
Practical, focused AI projects from an IT-trained CAO who has implemented these tools in a municipality and measured the results.
Read moreIT & Digital Services Review
An independent review of your technology function: systems, spending, resilience and readiness, assessed by someone who has run municipal IT.
Read moreOperational & Departmental Review
Finding real capacity through better process, responsible AI, and the honest question of what is still worth doing.
Read morePeople, Leadership & Culture
Recruiting, developing and keeping the people who move your municipality forward.
Executive Search, Recruitment & Selection
A network-driven, culture-first approach to finding senior municipal leaders, not job postings.
Read moreCoaching & Mentoring of Senior Staff
Practical, experience-based coaching for managers, senior leaders and CAOs.
Read moreValues-Based Leadership Development
Leadership and culture-building grounded in advanced, specialized training in values-based leadership.
Read moreChange Management
Graduate-level change leadership paired with real municipal experience, helping change actually take hold.
Read moreSalary Surveys
More than a comparator report: a deep look at retention, attraction and what is really driving turnover.
Read moreCommunity & Partnerships
Building the relationships that make long-term agreements possible.
First Nations Relations & Agreements
Hard-won experience turning strained municipal and First Nations relationships into lasting agreements.
Read moreSpeaking & Facilitation
Conference keynotes, workshops and staff sessions, drawn from work Guillermo has actually done.
Speaking & Facilitation
Keynotes and working sessions on AI in local government, team building, overcoming obstacles, and mental health in public service.
Read moreStart a conversation
Tell us what your organization is facing.
Every engagement begins with a no-cost conversation to understand your objectives and whether we are the right fit. If we are not, we will tell you, and point you toward someone who is.